First and foremost, I’ve learned that true leadership isn’t about authority or being the loudest voice in the room – it’s about service to people, listening, guiding, and empowering them to reach their full potential. In moments of challenge and uncertainty, a leader’s qualities determine not only policies and decisions but also the morale of those they lead.
One of the most impactful leaders I worked with demonstrated this firsthand. They weren’t the loudest voice in the room, nor did they dominate every conversation. Before speaking, they listened – deeply and intentionally. When they did speak, they made you feel heard. They led with humility, taking ownership when things went wrong rather than deflecting blame. Under their guidance, I felt a profound sense of safety – not complacency, but the kind of trust that empowers you to do your best work. Their leadership created an environment of confidence where people felt motivated to rise to challenges. That’s what good leadership does: it fosters collaboration, instills confidence, and brings out the best in people.
Now, compare that to a leader who sows division, refuses to admit mistakes, or bends rules to serve their own interests. How does that make people feel? Anxious? Angry? Exhausted? For those of us who have experienced both types of leadership in workplaces, communities, or even families: the difference is night and day.
Like any relationship built on trust, we have expectations of our leaders. Some are practical, some emotional, but all are deeply human. When we elect a president, for example, aren’t we essentially choosing someone to guide, protect, and nurture our nation – a parental figure to all citizens? We don’t just vote for policies or party lines; we vote for someone we believe can lead with wisdom, integrity, and care.
We want a leader who reassures us in times of crisis, speaks with honesty, and understands the struggles of everyday life. We want someone who unites rather than divides, who takes responsibility rather than deflecting blame, and who sees leadership as a duty rather than a privilege.
So what exactly makes a good leader?
- Integrity and accountability: Being honest even when it’s difficult, and taking responsibility for actions and decisions.
- Unifying vision: Bridging differences and bringing people together toward shared goals.
- Transparency and respect: Communicating openly and ensuring actions match words.
- Future-focused thinking: Balancing immediate needs with long-term sustainability and growth.
- Empathy and resilience: Leading with compassion while inspiring confidence during challenging times.
Leadership is the transformative force that turns groups into teams, communities, and movements. It’s not a license to wield authority arbitrarily. At its core, leadership means service – whether in public office, workplaces, homes, or communities. It’s about responsibility and uplifting others. While no leader is perfect, the right kind of leadership leaves a lasting, positive impact.
The question remains: What kind of leaders will we choose to be?